Series: From the five critical factors of digital transformation #5CritialFactorsofDX 4/5
Digital Transformation is imperative for the future of all your businesses. We have already established that to excel in the fast-paced world, digital transformation is a necessity. To compete with your rivals and remain relevant in the increasingly becoming digital world, you need to re-think your traditional operating models. Since technology plays a vital role in your organization’s development and ability to cope with the emerging markets. It increases its efficiency and value for your customers.
Still Fighting With Covid?
If you are still hesitant about taking the step, you may miss your ride to the new world of growth, opportunities, and profits. The Covid-19 pandemic has forced many organizations and businesses to speed up their transformation process as the mode of communication has shifted to the digital medium. Many organizations that failed to equip themselves timely with the latest technologies have suffered either huge loss, are left behind, or have completely shut down. Some that managed to survive are ensuring that they are kept up to date with the technicalities of the digital world.
Hence, if you want to prosper and expand your horizons remember that digital transformation and consultants are at the back!
After coming to the terms with that groundbreaking realization, the next step is to take the initiative to transform your business digitally. You first need to acknowledge that this step is a positive change and it is worth investing in. Then you need to address a few questions;
- Do I have the professional expertise to lead it?
- Do I have the resources and time to invest in it?
You might need to let some initiatives led by others who specialize in this process to ensure a smooth process.
What is DevOps?
As you contemplate the future of your organization, the following IT initiatives can help speed up your digital transformation goals. With employees and customers physically separated, many are looking for innovative ways to communicate with each other. New digital platforms and technologies have bridged the gap and have led to new connections with individuals, departments that never worked before.
This is the ideal time to introduce DevOps (combination of software development and IT operations) style practices throughout IT operations to deliver services faster than traditional software development. Such as the self-service help desks, feedback loops, integration of teams can promote efficiency.
Moreover, the contemporary environment is fruitful for scaling a cloud and as a “service strategy” it will allow the organizations to be more agile in the current fluctuating market conditions.
Put Your Focus on CX:
Furthermore, the most essential thing to focus on is the customer experience and how to improve it. Customer service is what promotes the value of an organization and facilitates a flow of cash. You should ponder over that how can the technology benefit or make things easier for the customer or the end-user. Taking feeding and implementing it will improve the experience and will help grow and retain customers.
Initiative > Panicking > Pandemic: What is Greater?
Similarly, organizations should introduce innovative technology such as business rules engines, mobile applications, and native cloud automation tools for routine tasks as well. If they have successfully implemented these basic tools then they should go deeper and explore low-code, AI, and artificial intelligence.
We have observed that the World Economic Forum has facilitated the process of digital transformation initiatives for companies to maximize the opportunities. The initiate has assessed the impact of this digitalization on 13 industries and was in contact with 400 plus executives, policymakers, experts who came together to discuss the core themes for the process of digitalization.
Ever Heard of the Value-at-Stake Framework?
This framework is you may need as a common ground between your business and society—It helps to collaborate and utilize the benefits of advancement, fairly and widely.
Likewise, the World Economic Forum has reported that the digital transformation initiative has immense potential and will deliver an estimate $100 trillion to the business and society alike. The base technologies such as mobile, cloud, sensors, Internet of things, AI, etc. have immense potential to accelerate progress and development.
Digital innovation is like a first wife, you can’t process without it, the support is eternal. No matter how much you want to switch!
The process can be overwhelming regarding how to start the digital transformation of your organization at once; you should set out the priorities and align your goals with the transformation process.
It is worthwhile to note that that your organization can be stuck on the road to the transformation and the initial bump from your vision to execution can be a hurdle and may hold you back.
If you are feeling stuck, you are not alone, it is normal “been there, felt that.”
This is where the traditional business meets with modern luxury:
The digital transformation experts, consultants aid you in mapping out the challenges, budgets, culture change, and digital strategies and help you implement them effectively. They can drive digital innovation, modernize the technology and improve the operational agility of your organization.
The transformation will ensure collaboration within and between organizations, will improve customer experience, increase productivity, provide insights of data; better data management, and so on will facilitate the growth of your organizations. Though the entire process can be challenging but support from consultants can overcome that barrier as well and ensure that the initiative you take is achieved and completed.